FAQs

Be sure to clean and/or replace your filters frequently. Pull shades, drapes, shutters or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels. Enroll in our preventative maintenance program, CT Cares to ensure your system keeps running properly and efficiently.

No, because your system is designed to cool the square footage of your home. If you close registers and/or doors in certain rooms, you will disrupt your systems’ airflow and decrease efficiency. Your system will have to work harder to cool less space, making it cycle more and become less efficient.

There is not an exact answer as it all depends on the environment of your home and the condition of your equipment. The AC is sized to remove the heat from your home as fast as it comes it. So the cooler it is below 100°, the more the system will cycle on and off.

Usually a unit that is on or off is less expensive than one that keeps cycling on and off repeatedly. Your system uses the most electricity on start up, that’s why a smaller system is often more economical to operate although it may be running nonstop it will consume less power than a larger system that cycles on and off constantly.

The temperature produced by your unit depends on the temperature of the air coming into it. Usually, the air produced by your system should be 15°-20° below what enters the system. So, if the air entering is 80° then the exiting air should be about 60°-65°. However that is only if your system is operating properly and has been running at least 15 minutes on a warm, dry day with a home that is about 80° inside. On a milder day, with an indoor temperature 70, the air coming out should be 50-55.

Selecting a temperature depends on the time of year and your personal preference. In the summer the average setting could be 75°-80°. In the winter 68°-72° is the norm. Do avoid drastic temperature changes, set your temperature back no more than 5° doing so will cause your unit to work harder to achieve the desired temperature.

Yes, programmable thermostats are more accurate and efficient than thermostats that contain mercury and they allow you to automatically control the temperature in your home without ever touching your thermostat.

Variable speed refers to the indoor blower motor. These motors can use 1/7th the energy and are excellent for customizing comfort level in different zones of your home. A variable speed motor can also help clean the air and control the humidity.

Two-stage heating means a furnace has two levels of heat output: high for cold winter days and low for milder days. Two-stage furnaces start in the first stage, instead of reaching full capacity all at once. That means there is no sudden blast of air. The low setting meets household heating demands 80% of the time, allowing a two-stage unit to run for longer periods and provide more even distribution of heated air. Because the furnace operates mostly in its lower-capacity first stage, it burns less fuel than a furnace that always runs at full capacity and then has to shut off when the heating demand has been met.

GLOSSARY

Heating, Ventilation and Air Conditioning.

(Heating Seasonal Performance Factor) is a measurement of efficiency of the heating portion of a heat pump. HSPF rating range from 6.8 to 10, high -efficiency units have AN efficiency of 7.5 HSPF and above.

(Annual Fuel Utilization Efficiency ratio) is a measurement of the percent of heat produced by a furnace for every dollar of fuel consumed. The higher the AFUE rating, the lower the fuel costs. All furnaces manufactured today must meet at least 78%. Older furnaces (10 – 15 years or older) may fall below this minimum. Furnaces with AFUE ratings from 78% to 80% are considered mid-efficiency; ones with AFUE ratings above 90% are considered high-efficiency.

(Minimum Efficiency Reporting Value) is a filter rating system relating to the size of the holes in the filter that allow air to pass through. The higher the MERV rating, the smaller the holes and the higher the efficiency in capturing contaminants. MERV rating range from a low of 1 to a high of 16.

An EPA designation attached to HVAC products that meet or exceed guidelines for high-efficiency performance above the standard government minimums.

CARBON MONOXIDE

Yes, absolutely, carbon monoxide (CO) is a gas produced during the combustion of fuels. It’s colorless, odorless, tasteless and can be fatal. Short-term exposure to carbon monoxide usually results in flu-like symptoms: nausea, headaches, dizziness, fatigue. Long-term exposure can eventually lead to unconsciousness or death. Minimal amounts may impair your brain function and impact your health. Cracks, leaks, obstructions and other malfunctions in your heating system can cause carbon monoxide to develop and accumulate.

Protect you and your family by keeping your heating equipment properly functioning by regular inspections and maintenance. Keep furnaces, chimneys and vents free of obstruction. Installing a carbon monoxide detector, available at any home supply store can keep you aware of any issues. If you have a gas stove or heater, inspect the color of the pilot light, the flame should be at least 80 percent blue. If the flame is mostly yellow, it could be producing carbon monoxide, have the unit checked by a professional immediately. Today’s modern heating systems burn cleaner than older systems, minimizing or eliminating your risk of carbon monoxide exposure. Call us today to schedule an estimate to replace or schedule an appointment if you want your system inspected.

HEATING QUESTIONS

Two-stage heating means a furnace has two levels of heat output: high for cold winter days and low for milder days. Two-stage furnaces start in the first stage, instead of reaching full capacity all at once. That means there is no sudden blast of air. The low setting meets household heating demands 80% of the time, allowing a two-stage unit to run for longer periods and provide more even distribution of heated air. Because the furnace operates mostly in its lower-capacity first stage, it burns less fuel than a furnace that always runs at full capacity and then has to shut off when the heating demand has been met.

Heat pumps are very effective for homes. A heat pump is an all-in-one heating and air conditioning system that works year-round for comfort. During warmer months the heat pump works as a normal air conditioner. In colder weather, a heat pump collects heat from the outdoor air and transfers it inside the home. On very cold days when there’s not enough heat in the outside air to meet the thermostat setting, an electric heater supplements the indoor air to warm a home. This process is quite efficient as it produces two to three times more heat than the energy it uses. With this dual-fuel option, the two systems share the heating load, but never simultaneously, each system operates when it is most cost effective.

Yes, this is normal. A heat pump generally produces air that is around 80° and provides even heating throughout the house – not a blast of intense heat.

Usually a unit that is on or off is less expensive than one that keeps cycling on and off repeatedly. Your system uses the most electricity on start up, that’s why a smaller system is often more economical to operate although it may be running nonstop it will consume less power than a larger system that cycles on and off constantly.

The temperature produced by your unit depends on the temperature of the air coming into it. Usually, the air produced by your system should be 15°-20° below what enters the system. So, if the air entering is 80° then the exiting air should be about 60°-65°. However that is only if your system is operating properly and has been running at least 15 minutes on a warm, dry day with a home that is about 80° inside. On a milder day, with an indoor temperature 70, the air coming out should be 50-55.

Selecting a temperature depends on the time of year and your personal preference. In the summer the average setting could be 75°-80°. In the winter 68°-72° is the norm. Do avoid drastic temperature changes, set your temperature back no more than 5° doing so will cause your unit to work harder to achieve the desired temperature.

Yes, programmable thermostats are more accurate and efficient than thermostats that contain mercury and they allow you to automatically control the temperature in your home without ever touching your thermostat.

Variable speed refers to the indoor blower motor. These motors can use 1/7th the energy and are excellent for customizing comfort level in different zones of your home. A variable speed motor can also help clean the air and control the humidity.

A heat exchanger is to separate the safe warm air that is circulated through your home from the poisonous carbon monoxide gas created during the combustion process when your furnace is operating.

The normal use of heating and cooling cycles of a furnace can cause cracks in a heat exchanger. However, a furnace that is being overworked is more likely to have a premature breakdown and potential carbon monoxide leak. Dirty air filters, blocked vents, and burners that are not functioning properly can disrupt the combustion process and can contribute to the detrimental stress that may lead to cracks in a heat exchanger.

A crack allows carbon monoxide to enter into your home and you or your family may experience dizziness, light-headedness, flu-like symptoms, or even death by asphyxiation. Carbon monoxide limits the body’s ability to take in oxygen and because the effects of carbon monoxide poisoning may be gradual and undetected.

AIR QUALITY

I.A.Q. stands for Indoor Air Quality. There are many products available to add on to your existing comfort system to improve the air inside your home. Filtering the air within your home will help eliminate smoke, pollen, odor, dust mites and allergens, which will allow you and your family to breathe easier, sleep better and enjoy your home more.

Air quality can greatly improve both your comfort and health. Areas of air quality to be considered are purification, filtration, humidity control and ventilation. Air quality features come standard with many new systems and other can be easily added to your system.

Yes, electronic air cleaners can improve home air quality and your home’s comfort level. If you or any of your family members suffer from allergies or have pets in the home these air cleaners are a must to remove dust particles and pollen and pet dander. Call Comfort Temp Company today to discuss your air quality concerns and options.

According to the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) a household humidity level is recommended between 30 and 60 percent.

Whole-house humidifiers provide consistent humidity levels in your home. Some models even adjust the humidity level automatically. The average heated home has a humidity level of less than 20%, however, recommended humidity level in the winter should be between 35% and 45%.

SERVICE QUESTIONS

You can make sure your outdoor unit(s) is clear of weeds and debris as this can reduce the airflow to the unit. Be careful not to damage any wiring when trimming around your unit. Keep pets away from your unit, urine can cause expensive damage to your unit. Most maintenance should be performed by a HVAC service technician only to ensure your unit is functioning properly. Joining our CT Care program is the best way to protect your unit.

Preventative maintenance should be done on your unit 1-2 times a year to keep your unit properly and efficiently performing

Make sure that the unit is turned on, also check to be sure the breakers and the disconnects are turned on and the thermostat is in the correct position. Be sure to mention any strange noises or smells when you call.

Is your unit making strange noises? Are all areas of your home the same temperature? Does it take longer than usual to cool down or warm up? Is your electricity bill higher than usual for no apparent reason? These are definite signs that you may have a problem that needs professional service. Call right away if you notice any of the above signs, the longer you wait to call the more likely your unit will fail.

GENERAL QUESTIONS

Be sure to clean and/or replace your filters frequently. Pull shades, drapes, shutters or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels. Enroll in our preventative maintenance program, CT Cares to ensure your system keeps running properly and efficiently.

No, because your system is designed to cool the square footage of your home. If you close registers and/or doors in certain rooms, you will disrupt your systems’ airflow and decrease efficiency. Your system will have to work harder to cool less space, making it cycle more and become less efficient.

There is not an exact answer as it all depends on the environment of your home and the condition of your equipment. The AC is sized to remove the heat from your home as fast as it comes it. So the cooler it is below 100°, the more the system will cycle on and off.

Usually a unit that is on or off is less expensive than one that keeps cycling on and off repeatedly. Your system uses the most electricity on start up, that’s why a smaller system is often more economical to operate although it may be running nonstop it will consume less power than a larger system that cycles on and off constantly.

The temperature produced by your unit depends on the temperature of the air coming into it. Usually, the air produced by your system should be 15°-20° below what enters the system. So, if the air entering is 80° then the exiting air should be about 60°-65°. However that is only if your system is operating properly and has been running at least 15 minutes on a warm, dry day with a home that is about 80° inside. On a milder day, with an indoor temperature 70, the air coming out should be 50-55.

Selecting a temperature depends on the time of year and your personal preference. In the summer the average setting could be 75°-80°. In the winter 68°-72° is the norm. Do avoid drastic temperature changes, set your temperature back no more than 5° doing so will cause your unit to work harder to achieve the desired temperature.

Yes, programmable thermostats are more accurate and efficient than thermostats that contain mercury and they allow you to automatically control the temperature in your home without ever touching your thermostat.

Variable speed refers to the indoor blower motor. These motors can use 1/7th the energy and are excellent for customizing comfort level in different zones of your home. A variable speed motor can also help clean the air and control the humidity.

Your HVAC system is the most used appliance in your home, so the need to have a company stand behind their work and products is very important in maintaining your HVAC system. We are a family owned and operated business that is honestly concerned with indoor air quality. Our goal is to make indoor spaces comfortable by improving the quality of air and providing safety to building occupants, reducing maintenance expenses, energy needs and cost while being environmentally friendly. We have the utmost respect for you, your family and your home. You will find us to be honest professionals in a reliable company that has been in business 1985. We truly do care, just call us you’ll see it is a great day at Comfort Temp Company.

HVAC FILTERS

Most system filters slides or snaps in and out. Changing your air filters is an important preventative maintenance job that may be easily done. It is important to consult your owner’s manual or call your Comfort Temp Specialist if you unsure of the job.

We recommend that you change your air filter at least every three months. Make sure to check your owner’s manual for specific recommendations for the type of filter you have. Regular filter change-outs will ensure the best filtration and increase the life of the system.

Several types of filters can be cleaned. Please check your owner’s manual or call us with questions. Be sure to turn off the HVAC system and locate the service panel for the filter. Most panels can be removed by hand although others you may need a screwdriver.

Check the filter for dust level: Is it hard to see through? Either vacuum or rinse the dirt and dust away with a hose; if you use water to clean it, wait for it to dry before putting it back in place. Don’t forget to turn your system back on when you are done.

HVAC UNIT SIZES

Heating and cooling systems sizing is based on B.T.U.H. (British Thermal Units Per Hour). Air Conditioning and Heat Pumps are also rated in tonnage. 12,000 BTUH equals one (1) ton. Residential systems can range from 1 to 5 tons.

If the system is over-capacity it will not start as frequently or run as long which means poor humidity control and can result in temperature variations and noticeable cycling of your unit. Also, it will not be as energy efficient as a properly sized unit. If the unit be too small then obviously it will result in loss of comfort and run constantly trying to maintain the comfort level.

Unfortunately, there’s no easy way to determine a correct size unit for your home. In order to purchase the correct size for your home, you will need your home evaluated by a licensed HVAC professional. Please call us today for a free estimate to replace your comfort system. We can guide you to find the correct fit for your house and your budget.

No. A larger heating system with more capacity delivers less comfort and costs more to operate. An air conditioner is at its least efficient when it is first turned on. A system with too much capacity will run in numerous short cycles, turning on and off repeatedly, therefore causing it to be less efficient. Also keep in mind that an air conditioner only removes humidity when it’s running, so a system with shorter run cycles doesn’t remove humidity from the air very well.

Being bigger isn’t always better; performance and efficiency is what really matters most. Before purchasing a replacement unit be sure your system is sized properly to meet your needs and budget. We can thoroughly assess your home and your comfort requirements to determine the proper size and make appropriate recommendations.

Efficiency rating is mostly measured in SEER (Seasonal Energy Efficiency Ratio) this ratio tells you the amount of cooling your system will deliver per dollar spent on electricity. The SEER rating of a unit can range from 13-17 SEER. The higher the SEER rating the more efficient the unit will be and the less it will cost in the long run to own and operate.

HVAC SYSTEMS

Yes, several manufactures have developed new systems that contain environmentally- friendly refrigerants such as R-410A and similar blends. 410A is a chlorine-free coolant that is safe for the Earth’s ozone-layer and delivers superior cooling than traditional refrigerants. All systems that used R-22 will be phased out and replaced with 410A systems. And by 2020, no more R-22 can be manufactured.

This is not always an easy question to answer but there are some factors to consider. If your system is more than 10 years old, its probably not as efficient as a newer model. Are you reaching the level of comfort that you want? There is quite a difference in the “building grade” and consumer choice in what a system can offer in terms of convenience and comfort. How many more repairs will be needed in the future? You can trust Comfort Temp Company to work with you to provide knowledge and information on replacing and/or repairing your system.

The advancements in the HVAC industry has been immense in the past few years. Today’s systems offer many options and combinations, they can vary widely in terms of energy efficiency and overall costs. There are systems that monitor conditions and adjust automatically and there are even a wider variety of air quality add-ons than ever before. All these advancements definitely make replacing a system more complex than ever and that is why you need to be partnered with an HVAC expert to assist you in your decision. At Comfort Temp Company, we not only assess your needs and wants we know all the options available. We will work with you to provide answers to all your questions and guide you in purchasing the appropriate system for your home. After installing your new unit, we will provide preventative maintenance to keep your system operating efficiently.

There are so many different makes, models and options, its impossible for an average cost of a replacement system. Replacement cost can only estimated by doing a thorough evaluation of your home and existing equipment. Comfort Temp Company does not charge for an in-house replacement proposal. Call us today.

Comfort Temp Company offers several financing options with approved credit. Your Comfort Specialist can recommend the financing option that will work best for you, just ask.

Being a CT Cares member is a great way of protecting your investment, saving money on repairs and to be able to live worry-free and in comfort. Our experienced service technicians use a comprehensive diagnostic checklist to ensure your HVAC system is operating properly and with the utmost reliability. Our members receive priority call and service status. We will regularly schedule tune-ups and filter replacements are completed on time to keep your system operating properly and efficiently.

TOP